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After ordering the piece, we'll let you know when it comes in, and we'll also have our certified technicians ready and waiting to install it. If we don't have the right fit in stock at the time, we can lean on our expansive parts network to locate it for you. To offer repairs as efficiently as possible, we have a well-stocked parts center where we can grab and install the exact fit your model requires.įrom bumpers and headlights to safety equipment that needs to be replaced, we'll get your vehicle the parts it needs. While not happening every time, many accidents that lead a vehicle to our collision shop will result in a part being replaced. To lend a hand, we will handle all claim information with your insurance company, providing you peace of mind as you wait for your vehicle to be restored! Access to a Large Parts Department We understand that accidents are uncommon, leading to a range of questions you may not know the answers to. When members of the nearby communities bring their vehicles into the shop, many of the questions center around claim information.
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You can enjoy free snacks, TV, and Wi-Fi, so you won't miss a minute of your busy schedule while waiting for your car.Our collision center, which exists as a specific department within our greater service shop, has a number of resources and benefits you can take advantage of.įor example, a few headliners would include: Want to stick around for your vehicle's service? While your Ford is getting the necessary services it needs to keep it ready for the road, we encourage you to get comfortable in our guest lounge. Our team can answer questions, help you pick out parts, and you can take the parts home and perform the service yourself if you prefer. You can check out these parts online or visit us in person. Our technicians use these parts for your Ford vehicles and are available to purchase if you want to accessorize or customize your car.
We're proud to be your one-stop shop for all your automotive needs. That's why we also have an on-site parts center with original equipment manufacturer (OEM) parts. Our team of skilled technicians can handle any services your vehicle needs, including: Moreover, our auto parts team would be happy to get you whatever you need to keep your vehicle on the road for many miles to come. We're by your side whenever you need any car service or repair work done. Our service team will treat your vehicle like one of our own. When you buy a car at Richmond Ford West, you get quality automotive service that you can rely on. Meet other folks in the area who have also purchased new Ford rides.It's our way of showing our customers the new and exciting features of their new Ford. We also host events like new owner seminars. We do that by giving each customer who walks through our dealership doors an exceptional car-buying or service experience and educating them about the vehicle they're buying. We cordially invite you to visit our dealership to help us continue making history.Īs a quality Ford car dealer, we try to differentiate ourselves from other dealerships by making the customer experience unique. Richmond Ford West is also a proud Ford President's Award recipient.
Our Ford dealership has been helping our friends and neighbors shop for Ford cars for over 100 years.
As a 4-time recipient of the Dealer Rater Customer Service award, we strive to continue being a Ford dealership that puts the customer's needs first. Thank you for visiting the Richmond Ford West website, your trusted Ford dealership in the Glen Allen, Ashland, and Rockville, Virginia, area.
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